Privacy Policy

Scratch & Dent Appliance Warehouse Terms Of Sale Policy

  • Buyer is responsible for reviewing condition of items at time of purchase.
  • 1 year 3rd Party Warranty from date of purchase on refrigerators, ranges, dishwashers, washers and dryers tagged with Scratch and Dent Appliance Warehouse stickers. Microwaves carry a 90 day repair (or replace) warranty.
  • Buyer is responsible for bringing items to the place of purchase for repair/replacement, unless the item was originally delivered by Scratch & Dent Appliance Warehouse.
  • If item is damaged beyond repair due to customer negligence, the warranty will be null and void.
  • Any items sold with Manufacturers 1 year warranty will be processed though the manufacturer. Scratch & Dent Appliance Warehouse is an LG, Samsung, GE, and Electrolux/Frigidaire Warranty service provider and can perform warranty services as needed.
  • Purchased items must be paid in full before leaving the building.
  • All items must be picked up within 7 calendar days, to avoid storage fees.
  • All items purchased, but not removed from place of purchase will be refunded in the manner it was paid for, but may be subject to a $50 restocking fee per item.
  • Buyer is responsible to make sure purchased items fit in their respective place of installation. In the instance that an item does not fit, and it has not been used, it can be exchanged within 24 hours of purchase for another model. If there is not a replacement that will work, the customer will be given a store credit only, and may be subject to a $50 restocking fee per item.
  • If an exchanged item was delivered by Scratch & Dent Appliance Warehouse and needs to be delivered again, additional delivery charges will apply.