About Us

Scratch and Dent Appliance offers high end appliances at a huge discount. Our products carry a 3rd party, 1-year warranty (with the exception of microwaves which have a 90 day warranty). The 3rd Party Warranty covers everything a Manufacturer Warranty covers and Scratch and Dent Appliance would perform the repairs. A co-pay may apply.

Feel free to browse our inventory online and we always recommend visiting our store to see the appliances in person. We have fresh shipments coming in often, so our inventory is constantly changing.

This site is only used to list and provide details about our current in-store inventory. All purchases must be made at our store in Cedar Rapids. Currently we do not allow purchase of appliances thorough this website and we do not offer shipping or delivery outside of Eastern Iowa. Please contact us by email if you would like to arrange online payment and your own shipment of appliances outside of our delivery area.

We do not buy used appliances.

Delivery / Installation

We offer delivery within Eastern Iowa starting at $75 and going up with distance from Cedar Rapids. Delivery includes moving the appliance from our store to your door or garage. If you want the appliance moved into your home and/or installed, you will need to pay an additional set-up fee per appliance.
 
Set-up fees start at $25 per appliance. A set up fee of $50 is charged for refrigerators as it often involves removing and reinstalling refrigerator doors.

Delivery / Installation

We offer delivery within Eastern Iowa starting at $75 and going up with distance from Cedar Rapids. Delivery includes moving the appliance from our store to your door or garage. If you want the appliance moved into your home and/or installed, you will need to pay an additional set-up fee per appliance.
 
Set-up fees start at $25 per appliance. A set up fee of $50 is charged for refrigerators as it often involves removing and reinstalling refrigerator doors.

Self Hauling

For liability reasons, self-hauling customers MUST have pickup or trailer to avoid damage and properly haul washers, dryers, refrigerator, upright freezer, and stoves.
 
If you want to haul any of these items in a van or SUV, the warranty on your item will be void and Scratch & Dent employees will not help you load the item.

24 Hour Return/Exchange

Within 24 hours, you may exchange their appliance for another and receive full credit towards that new purchase. You can also opt to receive full value as a store credit towards a future purchase should you need more time to decide. 
 
If you would like your purchase fully refunded to a credit card, you may incur a 3% processing fee.
 
Refunds to a check may incur a $5 processing fee.
 
Additional fees and forfeit of delivery charges may occur if a delivery attempt is made, but the appliance does not fit. Please be sure to measure that the appliance will fit before delivery is attempted.

24 Hour Return/Exchange

Within 24 hours, you may exchange their appliance for another and receive full credit towards that new purchase. You can also opt to receive full value as a store credit towards a future purchase should you need more time to decide. 
 
If you would like your purchase fully refunded to a credit card, you may incur a 3% processing fee.
 
Refunds to a check may incur a $5 processing fee.
 
Additional fees and forfeit of delivery charges may occur if a delivery attempt is made, but the appliance does not fit. Please be sure to measure that the appliance will fit before delivery is attempted.

Contact Information

  • Top-of-the-line Appliances at Low Prices

Quick Links

Contact

Get Exciting Deals by Signing Up!

advanced divider
  • 2023 Scratch and Dent. All rights reserved.